Prepare for the System Administrator Certification exam!
How to Prepare for the Exam
This page includes a list of the topics you will need to know in order to pass the System Administrator Certification exam, as well as links to relevant documentation.
Domain 1: License Management
Articles
- Features for free users
- Sharing
- Change the Account Name or Designated Main Contact for Your Plan
- Join an Existing Smartsheet Plan at Your Organization
- Grant or Decline a License Request for Your Account
- Create a Custom Welcome Message, Help Page, or Upgrade Screen (Enterprise Only)
- User Management
- Temporarily Suspending a Licensed User
- Replace a Licensed User When All Licenses are Allocated
- Admin Center: Bulk Actions and More with User Management
Domain 2: User Management
Articles
- User Management
- Ongoing Account Management
- How to Remove Someone from an Account
- Admin Center: Bulk Actions and More with User Management
- Manage Smartsheet Users Through Azure Active Directory
- Admin Center: Add, Edit, and Delete Individual Users with User Management
- User Merge
- Account-Level User Types
- Smartsheet for Jira: Creating and Editing Synchronization Workflows
- Salesforce and Service Cloud Connectors: Admin Setup
- Grant or Decline a License Request for Your Account
- Create a Custom Welcome Message, Help Page, or Upgrade Screen (Enterprise Only)
- Upgrade or Add Licenses to Your Smartsheet Plan
Domain 3: Group Management
Articles
Domain 4: Account Settings
Articles
- Manage Global Account Settings
- Apply Colors and Logo Branding to a Workspace
- Set up a custom email domain
- Change the Account Name or Designated Main Contact for Your Plan
- Define Working Days, Non-working Days, and Holidays on a Project Sheet
- Control Personal Profile Details for Others
- Admin Center: Manage Security & Controls
- User Management
- Create a Custom Welcome Message, Help Page, or Upgrade Screen (Enterprise Only)
Domain 5: Security Policies
Articles
- Admin Center: Manage Security & Controls
- Manage Global Account Settings
- Configure Security Controls for an Enterprise Plan
- Publish a Sheet, Report, or Dashboard
- SAML Frequently Asked Questions and Common Errors
- Manage Authentication Options for an Enterprise Plan (System Admin)
- Set up SAML 2 for single sign-on to Smartsheet
- Automatically add users to an Enterprise plan with User Auto-Provisioning (UAP)
- User Auto Provisioning